We sweat our way to Oxford hoping the tire (tyre) would hold out until we made our way to the very center of the city where the Avis garage sat behind the central rail station. We did arrive okay and showed our problem to the attendant, who suggested we could save money (avoid the standard charge) and time if we went to the garage about three blocks away and bought a tire out of pocket (wink, wink). That’s what we attempted to do.
We left the car off and went across to a tea room for lunch after being advised that it would all take about an hour. We came back over at the appointed time to learn that first, they didn’t have the correct size of tire and secondly, they could not find the “lug nut lock” or something like that required to replace a tire. This created a day-long phone conversation with Avis at Gatwick Airport who finally, after trying every expert to no avail, suggested that they would send someone for us, drive us to Heathrow (two hours away) where they would get a car to match our contract. To us, this seemed insane since we had only one more rental day and needed to drive another three hours south to get to our booked hotel. This, they assured us, was the only option. It was now 4:30 and the shop was on the verge of closing up and putting us and the car out on the street. Fortunately, just in time, Avis did locate a VW Passat stationwagon in Oxford and told us to come right over to make the trade. We were greatly relieved when the gentleman at the desk wrote “no charge” on the bill because of our inconvenience.
Happy to finally have a car of manageable size, we drove toward our hotel in the country near Farnham. It would be our final night on our 12 day whirlwind trip around England before heading back to Crawley to connect with the band arriving from Canada. It had been a frustrating day in a lot of ways, but God had faithfully provided what we needed just in time!